Frequently asked questions

Most commonly asked questions

• Which tickets or travel passes are valid on the lake?
• Where can I buy tickets for cruises on Lake Lucerne?
• Overview of the different piers in Lucerne
• Is it possible to reserve seats on the boat?

Questions about tickets

• Where can I buy a boat ticket?
• Can I purchase combined tickets for the boats and the mountain railways?
• How can I pay?
• Are the Half-Fare Card, GA/AG Card, Junior Card and Swiss Travel Pass vaild?
• Is there a GA travelcard for Lake Lucerne?
• Are there discounts for children or seniors?

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Questions about getting to Lake Lucerne

• Overview of our boat piers in Lucerne
• Train or bus to boat interchange
• Do the boats wait for delayed trains?
• What parking facilities are available in Lucerne?

Questions about traveling with reduced mobility

• Are the boats accessible with a wheelchair?
• Do care assistants for people with disabilities travel for free?
• Which areas of the boat are accessible with a wheelchair?

Various questions

• Are dogs permitted on the ships?
• May I bring my bike on the boat?
• Can I eat on the boat?
• Are there power sockets and internet access on the boats?
• Do the boats run during winter-time? Are your boats heated during winter?
• Can your ships operate in poor weather like snow, strong winds or fog?

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